Terms of service

Effective Date: 1.05.2025
Welcome to Unburdend.com ("Unburdend", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and applications (collectively, the "Service"). By using our Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.


1. Eligibility

To use Unburdend, you must be at least 18 years old or the age of majority in your jurisdiction. By using the Service, you represent and warrant that you meet these requirements.


2. Description of Service

Unburdend is an AI-powered customer support platform designed to automate, streamline, and enhance customer service workflows for businesses. Features may include AI chatbots, ticket handling, analytics, and integrations with third-party platforms.

We reserve the right to modify or discontinue any part of the Service at any time without notice.


3. Account Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate and complete information;
  • Maintain the security of your account credentials;
  • Notify us immediately of any unauthorized use.

You are responsible for all activities that occur under your account.


4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful or fraudulent purpose;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Reverse engineer, decompile, or attempt to extract the source code;
  • Upload viruses or malicious code;
  • Abuse or harass other users or our systems.

We reserve the right to suspend or terminate access if you violate these Terms.


5. Intellectual Property

All content, trademarks, logos, and intellectual property on Unburdend are owned by us or our licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.


6. User Content

You retain ownership of any content you submit through the Service ("User Content"). By using the Service, you grant us a worldwide, royalty-free, non-exclusive license to use, store, and process your User Content solely to provide and improve the Service.

You are responsible for ensuring your User Content complies with applicable laws and does not infringe any third-party rights.


7. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.


8. Third-Party Services

Unburdend may integrate with third-party services. We are not responsible for the availability or functionality of third-party services, and your use of them is governed by their respective terms.


9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Service will be error-free, uninterrupted, or secure.


10. Limitation of Liability

To the maximum extent permitted by law, Unburdend and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or revenue arising out of your use of the Service.


11. Termination

We may suspend or terminate your access to the Service at our sole discretion, with or without cause, and without notice. Upon termination, all rights granted to you under these Terms will immediately cease.


12. Modifications to Terms

We reserve the right to update these Terms at any time. We will notify you of changes by posting the revised Terms with a new "Effective Date." Continued use of the Service after changes constitutes acceptance of the new Terms.


13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.


14. Contact Us

If you have any questions about these Terms, please contact us at:

📧 support@unburdend.com
🌐 https://unburdend.com

Unburdend

Revolutionizing e-commerce customer support with AI-powered automation, saving time and costs while improving customer experience.
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